Branch Manager – Montreal East ( Future Opportunities)
Job Description
Description
Branch Manager – Montreal East ( Future Opportunities)
Branch Manager – Montreal East ( Future Opportunities)
Work Location: Mascouche, Quebec, Canada
Hours: 37.5
Line of Business: Personal & Commercial Banking
Pay Details: $91,200 – $136,800 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD.
Job Description:
Do you thrive in leading a medium-sized team to initiate great customer conversations and create a pleasant and positive customer experience? Can you provide your mentorship, subject matter expertise and support in achieving business results while adhering to internal policies, practices, and processes? As Branch Manager , strive for excellence and execute with speed, raising the bar around you.
A typical day at work might look like:
- Mentor the team on advice-giving strategies on banking solutions to improve the overall customer experience and financial confidence.
- Promote TD’s image and goodwill within the community by participating in community events.
- Enhance customer experience by understanding their financial needs and providing appropriate solutions.
- Act as the highest point of escalation for the branch to ensure customer issues are handled in the best course of action.
- Oversee complex branch administrative duties for mutual funds, real estate secured credit, and other compliance-related issues.
- Ensure overall employee scheduling is optimal.
- Develop and implement business development strategies within the budget and communicate results to the team to meet business objectives.
- Ensure accuracy of all customer transactions as per TD’s policies to achieve operational excellence.
- Mentor the team on offering One TD solutions and building lasting relationships with customers.
- Liaise with Wealth and Business Banking to stay updated with processes, emerging issues, and industry regulations.
- Cultivate a positive and customer-focused work environment that builds productivity, innovation, operational improvement, and professionalism.
Job Requirements:
- Undergraduate degree and/or over 5 years of relevant experience.
- Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course.
- A strategic thinker with extensive knowledge of advanced investing and credit processes, policies, programs, and systems.
- Proficiency in software tools including MS Office, and internet applications.
- Strong communication skills to liaise with customers, employees, and cross-functional teams.
- A thorough and accurate decision maker who can exercise discretion and judgement skills when working with confidential information.
- A dedicated and committed leader who can positively influence the team and achieve results.
Who We Are:
TD is one of the world’s leading global financial institutions and is the fifth largest
Company
TD
Location
Mascouche
Country
Canada
Salary
150.000
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