Senior Site Manager – Oshawa, ON (Durham Region)

September 5, 2025

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Job Description

Description

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Department: Operations – Management(OPS002)

Location: I9-528_1 Hospital Crt Apt Null

Application Deadline: 31 August 2025

Department: Operations – Management(OPS002)

Location: I9-528_1 Hospital Crt Apt Null

Description
The Senior Site Manager ensures the safe and efficient parking operations, while delivering service that exceeds our customer/client’s expectations. The Senior Site Manager is responsible for all aspects of operating a large or complex parking facility including: staff management, revenue control, safety, and client relations.
Key Responsibilities

  • Responsible for the supervision of location staff including: delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
  • Recruit, select, and train new employees; develop onboarding plan for new employees to ensure success.
  • Act as the main point of contact to client or Property Manager; attend location meetings as appropriate, and respond to client requests in order to develop and maintain a good working relationship.
  • Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion.
  • Manage ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness.
  • Review profit and loss statements, adjustments, and variance reports on a monthly basis; make adjustments as necessary to achieve budget goals.
  • Prepare daily, weekly, and monthly operating reports as required.
  • Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests.
  • Immediately respond to reports of accidents, incidents or safety concerns.
  • Communicate professionally at all times with guests, client, and teammates.

Skills, Knowledge and Expertise