NURSE CASE MANAGER – BILINGUAL (HYBRID)

September 5, 2025

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Job Description

Description

WHO WE ARE
When it comes to health, we’re always looking for waysto push for better. It’s why we were founded in the first place. In 1957, ourfounder, pharmacist William Wilkinson, witnessed a mother sacrifice her healthby forgoing her own medicine to pay for her sick daughter’s prescription. Heknew there had to be a better way. So, he introduced North America’s firstprepaid drug plan, and GreenShield was born as a not-for-profit with a missionto support better health for all Canadians.

We aren’t just a health and benefits company. We’rethe only not-for-profit social enterprise that brings worlds of coverage andcare together, all in one place.
We’re noble challengers, purposefully building a betterway and we need the best people to help us create a more holistic approach thattakes care of the mind and body.
Our mission is to create better health for allCanadians, and we know that starts with our employees.

THEROLE IN A NUTSHELL

  • Providing consultation, health teaching and referral to support improved client outcomes within our programs.
  • Providing virtual nursing assessments through the Collaborative Care model; these include nursing recommendations and interventions.
  • Assisting with the program development, implementation and delivery of Health Services. This includes assess and refer, health teaching, policy implementation recruitment of practitioners, and client follow up.
  • Supporting the Nursing team as the program expands/evolves, assisting with the creation of process flows, forms, and service standards.
  • Assisting with specialized training for the practitioners providing care within these programs and supporting those clinicians in the expectations surrounding treatment and reporting.
  • Being responsible for scheduling assessment/treatment sessions, documenting all interactions with all stakeholders, and providing appropriate reporting updates as required by Inkblot service standards.
  • Monitoring compliance, progress, attendance and engagement of all clients engaged in the treatment programs.
  • Reviewing all reports received and providing timely reporting to the referring source.
  • Development of training materials, patient resources and webinars.

WHO WE’RE LOOKING FOR

Qualifications

  • Must be RN (Registered Nurse), Registered Practical Nurse (RPN), or Licensed Practical Nurse (LPN)
  • Minimum 3 years of experience
  • Registered and in good standing with Provincial College
    Skills & Experience
  • Bilingual (English/French)
  • Critical thinking and ability to make sound decisions in a fast-paced, dynamic setting
  • Strong interpersonal, relationship-building, and communication skills
  • Experience working in diverse clinical settings including community, hospital and clinics.
  • Ability to work collaboratively with different team members and stakeholders
  • Strong organizational skills and attention to detail related to quality of service delivery
  • High level of proficiency with various computer programs including; Google Drive, Microsoft Office.
  • Ability to travel occasionally.

THE CULTURE
We believe a career should be meaningful. Not just ameans to earn a living. Our culture is one where everyone’s voice is heard andvalued. Because that’s what it takesto create better health for all. We dare to challenge the status quo. And we’redriven by people who have challenged theirs. We believe that yourworkplace should empower you to be the best version of yourself. That’s why we provide aplace where you can be inspired, challenged, and rewarded.
Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.
We believe our people arecritical to our overall success. Inclusivity makes us a stronger, smarter andmore informed organization. Being intentionally inclusive of diversebackgrounds, perspectives and experiences will enhance our company culture topositively impact how we support our communities. A career at GreenShield isn’t just about personalachievements, it’s about making adifference together.
Here’s to Better Health for All!

AFEW MORE DETAILS
Proficiency in English is requiredfor this position. As part of this role, you will be required to communicatewith colleagues or customers who use English as their primary language. By requiring English proficiency for thisposition, we aim to ensure that our employees can excel in their roles,collaborate, and communicate effectively, and contribute to the success of ourorganization.

GS supports diversity, equity andinclusion in our teams and communities, and we value the unique contributionsmade by all. Even if your experience doesn’t align perfectly to everyrequirement, we invite you to apply. We encourage applications fromall candidates and will accommodate needs under human rights legislationthroughout all stages of the recruitment and selection process. Please let usknow of any accommodation through Information received relating toaccommodation will be addressed confidentially.

Providing this information givesGS consent to use your personal information to assess your suitability forspecific positions, future opportunities or for your personnel file. Yourrésumé will be held in strict confidence and will be viewed only by theOrganization. Information may be stored outside of Canada and could be used foraggregate statistical purposes (which uses no personal identification).

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Company

Green Shield Canada (GSC)

Location

Toronto

Country

Canada

Salary

100.000

URL

https://en-ca.whatjobs.com/coopob__cpl___291_2585800__3337?utm_source=3337&utm_medium=feed&keyword=NURSE-CASE-MANAGER&location=Toronto&geoID=6225