Chef d’équipe/Team Lead – Consultant, NetSuite
Job Description
Description
Reporting to the NetSuite Consulting Practice Director, the Team Leader is a technical solution expert contributing to customer projects, as well as managing the practice and the people in his/her area of expertise.
What we value from our Team Leader, NetSuite Consultant:
- University degree in software engineering, information technology, business or a relevant discipline
- Knowledge of NetSuite
- Experienced in all phases of a project: analysis, design, development, conversion, installation, training, support (2+ years)
- Mastery of the tools, processes and best-practices related to the discipline
- Strong leadership skills
- Ability to coach and mentor team members in the art of consulting
- Excellent communication skills in English and French*
- Knowledge of business processes
- Management experience in a matrix-based organization is an asset
What’s a regular day for our Team Leader, NetSuite Consultant?
- People Management (15%)
- Act as a mentor by providing coaching and support to team members
- Assist employees in the definition and progress of their career path
- Conduct interviews for new team members joining the organization
- Define quarterly and yearly employee objectives
- Ensure employees’ well-being
- Evaluate employees by following the Performance Management process
- Inspire and motivate their team and co-workers
- Provide technical training and oversee overall training program
- Resolve employee conflicts quickly and efficiently
- Operation Management (15%)
- Assist supervisor in identifying appropriate resources to be assigned on projects
- Assist his/her supervisor in optimizing the overall profitability
- Optimize outcome of non-billable time of their team through effective training, continuous improvement or sale support
- Support sales by evaluating projects, estimating work, providing technical content for RFP response and proposal, attending customer calls and visits to gather requirements and to perform technical presentation
- Practice Management (10%)
- Continuously look out for new technology that can or should be implemented
- Identify, define, implement and promote best-practices, in collaboration with other Team Leaders and the Continuous Improvement Agency (CIA)
- Project Contribution (60%)
- Act as technical reference in his/her field during project problems resolution and escalation
- Assist project managers with projects and technical resources requiring special attention
- Contribute to customer project by performing requirements gathering and analysis, gap identification, solution architecture and design, development, configuration, validation, quality control, documentation and training
- Respond to customer calls and provide immediate assistance for urgent requests
What are the perks of being a GURU?
- Be part of a team of fun, determined and professional people, with an interest in business and technology
- Great company culture focused on people
- Work / Life Balance is embedded in our core values – eligible employees are entitled to overtime
Company
GURUS Solutions
Location
Montreal
Country
Canada
Salary
150.000
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