Enterprise Software – Vice-president Operations
Job Description
Description
Our client is the largest software company in its sector in North America. The firm’s products its clients with the vital tools to thrive in today’s highly competitive and fast-changing market. They also serve as a blueprint to drive their customers’ businesses, from infrastructure to user experience and ultimately a healthy, profitable enterprise – all backed by our client’s commitment to client success. Thousands of businesses utilize our client’s feature rich, fully integrated windows and web based software solutions.
Our client continues to grow rapidly and its investment in people, innovation, and acquisitions promises to fuel significantly more growth. Meanwhile, the firm’s commitment to the well-being of its employees, customer satisfaction and trust-based relationships remains steadfast and unwavering. The combination promises to maintain our client as the undisputed leader of the pack.
Our client is a Canadian company headquartered in Southwestern Ontario. The firm is well established, profitable, privately owned and backed by one of the most successful, software focused private equity firms in the world.
- Collaborative, creative and energetic team environment
- Employee recognition programs and fun company activities and events
- Comprehensive health benefits plan, a competitive compensation package, and a free gym membership
- Tuition reimbursement program for continued learning and development opportunities
- Diverse, inclusive, work-life balance and a relaxed, healthy work environment
Scope of the Position
Customer success is a critical function for any growing SaaS company and like other fast growing successful technology companies, our client considers customer success to be mission critical to achieving its overall strategic growth. Accordingly, our client is now looking to bring on board a proven, customer focused software executive to assume the challenging and rewarding role of Vice President Operations.
Reporting to the CEO, the VP Operations is responsible for ensuring that every customer is successful at generating value from the firm’s suite of products and services and remains a loyal and happy customer.
Functional Tasks
- Onboarding: Ensure every new customer is quickly and efficiently educated and launched with the company’s offerings to ensure long term success;
-
Company
Stonewood Group Inc.
Location
Southwestern Ontario
Country
Canada
Salary
100.000
URL