Portfolio Manager, IT Services

September 5, 2025

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Job Description

Description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We’re looking for a Portfolio Manager, IT Services, to join our growing team!

What you’ll do here:

  1. Ensure the direction of the IT Services program roadmap and an understanding of the current strategic direction of Intact’s technologies is maintained.

  2. Oversee the delivery of IT Services programs/projects to provide appropriate solutions in line with the company’s values.

  3. Ensure the definition of an IT program/project outcomes and scope in collaboration with the program/project leaders.

  4. Develop and maintain the integrated plans and evolution of the IT services portfolio by identifying deliverables and dependencies, estimating duration and associated costs, and participating in the allocation of human resources to sub-activities.

  5. Ensure Project Deployment Governance principles are embedded in IT Services portfolio through effective project management, organizational change management and security/risk frameworks.

  6. Manage and communicate with stakeholders responsible for IT security at Intact.

  7. Act as an advisor to experts and project leaders to ensure objectives are met.

  8. Ensure that the project investment provides the best deliverables or value to the client/leader.

  9. Manage the activities of a multidisciplinary team including project managers and project administrators (PCOs), provide timely advice to the various experts and program/project leaders, and lead project security & risk management.

What you bring to the table:

  1. Bachelor’s Degree in Computer Science, or any combination of equivalent education and experience.

  2. Certification: PMP and/or PfMP.

  3. Recognized IT Security certification (CISSP, CISM) is a plus.

  4. Minimum 10 years of relevant experience.

  5. A minimum 5-8 years demonstrable experience working on IT Services, Infrastructure or Security/Cybersecurity program.

  6. At least 5 years of experience in managing PMs and PCO.

  7. Must have experience in setting goals by defining and prioritizing specific, realistic objectives while demonstrating effective planning skills and abilities.

  8. Must have excellent oral and written communication skills to clearly present information in positive and negative circumstances.

  9. Experience working with Project Management tools (Clarity, MS Project or similar).

  10. Experience in both Waterfall and Agile project delivery.

  11. Experience working in a virtual environment.

  12. Experience in resource matrix management.

  13. For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

  14. No Canadian work experience required; however, must be eligible to work in Canada.

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions. Working here means you’ll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  1. A financial rewards program that recognizes your success.

  2. An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased.

  3. An extensive flex pension and benefits package, with access to virtual healthcare.

  4. Flexible work arrangements.

  5. Possibility to purchase up to 5 extra days off per year.

  6. An annual wellness

    Company

    Intact Financial

    Location

    Toronto

    Country

    Canada

    Salary

    100.000

    URL

    https://en-ca.whatjobs.com/coopob__cpl___291_2597465__3337?utm_source=3337&utm_medium=feed&keyword=Portfolio-Manager-IT&location=Toronto&geoID=6225