Operations Manager – Facilities Maintenance – Healthcare & Research

September 5, 2025

Apply for this job

Job Description

Description

Operations Manager – Facilities Maintenance – Healthcare & Research

Join to apply for the Operations Manager – Facilities Maintenance – Healthcare & Research role at Black & McDonald Limited

Operations Manager – Facilities Maintenance – Healthcare & Research

Join to apply for the Operations Manager – Facilities Maintenance – Healthcare & Research role at Black & McDonald Limited

About This Career Opportunity
Black & McDonald’s team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.

About This Career Opportunity
Black & McDonald’s team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.
Reporting Directly To The Division Manager For FMO, The Operations Manager’s Primary Function Is To Realize And Expand Black & McDonald Core Value Through Overall Relationship And Outcome Management And By Applying An Integrated Approach To Delivery Of All Black & McDonald Self-performed, Managed Work, Including But Not Limited

  • Ensuring processes and procedures are in place to ensure consistency and continuity of services.
  • By example, demonstrate a leadership role is all aspects of HSE for the staff under his care.
  • Leveraging and deploying the wider Black & McDonald service offering and resources.
  • Establishing a governance model that gives customers direct interface with our senior management.
  • Acting as the Owner’s Representative for the stipulated work and any other tasks as requested.
  • Holding primary responsibility for clear, comprehensive and timely reporting as agreed.
  • Addressing, documenting and rectifying any contractual or performance items with full transparency and integrity with best business outcomes in mind for customers.
  • Providing technical and operational guidance and support to the Facilities Manager and Project Management.
  • Monitoring QA throughout the portfolio, in conjunction with the QA Manager, to ensure customer satisfaction.
  • Leading/attending meetings on a regular and frequent basis to provide monthly and quarterly reporting, highlighting performance, achievements and recommendations.
  • Championing adoption and leveraging of emerging technologies to achieve better business outcomes.
  • Ensuring accountability, as well as a Continuous Improvement emphasis for the benefit of our customers.
  • Execute tasks and lead staff in accordance with Corporate Policy.
  • Build, promote and maintain good customer and vendor relationships.
  • Prepare contracts and negotiate revisions, changes, and additions to contractual agreements with suppliers, and subcontractors.
  • Develop and implement quality control programs.
  • Represent company on matters such as business services and union matters.
  • Prepare progress reports and issue progress schedules to clients.
  • Hire and supervise the activities of subcontractors and subordinate staff.
  • Participate and provide updates to customer designates during weekly / bi-weekly / monthly meetings or as needed.
  • Provide assistance for internal or client based audits or inspections as needed.
  • Ensure that required environmental, health and safety, security and quality assurance programs are implemented as per internal / client specific policies and local codes and regulations.
  • Provide oversight and technical guidance to direct reports, as needed.
  • Provide assistance with emerging critical responses, on an as needed basis.
  • Perform site inspections in an effort to increase conformance to safe and best work practices, including post-incident reporting, supporting EHS / Security reports, and reviewing / approving any new request for client reports.
  • Ensure staff compliance with applicable training requirements (internal / client specific) and ensure job specific procedural guidelines are followed.
  • Provide SMART benchmarks for staff KPI’s and provide feedback semi-annually in the form of documented performance assessments

Competency Requirements

  • Familiarity with specific software packages and management tools (JDE / DSI / CMMS Dashboards, etc)
  • Advanced analytical and time management skills
  • Understanding of Facility Management processes and standards, either through work experience or qualifications
  • Change Orientation
  • Outstanding knowledge of building products, construction details and relevant rules, regulations and quality standards
  • Continuous Learning
  • Customer Focus
  • Excellent Communication Skills
  • Problem Solving and Innovation

Education Requirements

  • A university degree in civil engineering, a CET, college diploma in construction technology, or related education is considered an asset
  • A trade license may be an asset
  • Experience in the Facility Management industry may substitute for post-secondary education requirements

Work Experience Requirements

  • Minimum 3 – 5 years Management experience within Facilities Management and/or operations management experience in the Healthcare or Research Facilities
  • Minimum of 10 years in progressive positions within FMO

Skills, Abilities, And Other Requirements

  • Able to travel within the Greater Toronto Area (GTA)
  • Security clearance requirements: must be able to get reliability and vulnerable sector clearances

Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Construction

Referrals increase your chances of interviewing at Black & McDonald Limited by 2x

Sign in to set job alerts for “Operations Manager” roles.

Director of Operations (Business & Operational Excellence)

Business Operations Manager (Billing Focused)

Scarborough, Ontario, Canada 10 hours ago

Business Operations Manager (Hybrid, GTA)

Plant Operations Manager – Highly Engineered Plastics Manufacturing, 78934

General Manager – 3PL Warehouse Operations

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Company

Black & McDonald Limited

Location

Toronto

Country

Canada

Salary

100.000

URL

https://en-ca.whatjobs.com/coopob__cpl___291_2599247__3337?utm_source=3337&utm_medium=feed&keyword=Operations-Manager&location=Toronto&geoID=6225