Support Services Manager – Full time – Guildwood
Job Description
Description
Support Services Manager – Full time – Guildwood
Join to apply for the Support Services Manager – Full time – Guildwood role at Extendicare .
Job Description
Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of over 115 senior care and living centers as well as our home health care operations, we are committed to delivering care across the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of 23,700 team members are dedicated to quality care and to our vision of being the best provider of senior care and services in Canada.
Applications are invited for the Full-Time position of Support Services Manager at our long-term care facility in Guildwood Villa LTC. Reporting to the Administrator, the Support Services Manager oversees Housekeeping, Laundry, Maintenance, and Food Service operations to ensure resident needs are met and services are delivered effectively and efficiently within legislative and budgetary constraints.
Responsibilities
- Plan, organize, and provide high-quality support and food services for residents, families, and visitors.
- Apply continuous quality improvement principles to workflow, performance, and service changes, including dietary requirements to meet legislative standards.
- Select, supervise, and motivate support staff, ensuring teamwork and optimal use of staff capabilities.
- Ensure all food preparation, storage, housekeeping, laundry, and maintenance areas meet Public Health requirements.
- Maintain records according to policies, procedures, and legislative requirements, including menus.
- Liaise with residents, families, government officials, and professionals regarding resident care and departmental activities.
- Participate in budgeting; manage departmental budgets and food costs.
Qualifications
- Post-secondary education; management certification preferred.
- Experience in dietary management, food services, support services, and long-term care preferred.
- Proficient computer skills, including menu planning and order systems.
- Strong leadership, organizational, and multi-tasking skills.
- Experience managing unionized employees.
- Knowledge of Occupational Health & Safety practices and legislation.
- Excellent communication skills, both oral and written.
- People-Centered Care approach, emphasizing communication and care for seniors.
Additional Details
Full-time position based in Guildwood, Ontario, with a salary range of CA$80,000 to CA$90,000. Extendicare values diversity and accommodates recruitment needs upon request.
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Company
Extendicare
Location
Toronto
Country
Canada
Salary
100.000
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