Claims Manager
Job Description
Description
Posted Tuesday, March 4, 2025 at 6:00 AM | Expires Wednesday, March 19, 2025 at 4:59 AM
About Portage Mutual
Portage Mutual Insurance is a trusted national property and casualty mutual insurance company. We have been owned by our policyholders since 1884 and proudly serve their interests by offering competitive home, automobile, commercial and farm insurance products. Portage Mutual has office locations in Edmonton (AB), Portage la Prairie (MB), St. Catharines (ON) and Bedford (NS) with products being 100% distributed by brokers across Canada. We greatly value our relationships with policyholders and brokers.
Working at Portage Mutual allows you to learn, grow and develop while collaborating with experienced and committed colleagues. We support hybrid work arrangements while continuing to build diverse teams and a culture of inclusivity. We are growing and offer resources to empower both individual and team success. We are proud of the communities we serve and are rooted in making positive impacts within them.
What You’ll Do:
The Claims Manager works with the Director of Property Claims sharing tasks, supervising the Claims teams and operations including assignment of claims, directing process, maintaining quality control, and providing performance feedback and reviews. They ensure the company’s claims plan is met and that the company policies and procedures are adhered to.
The Claims Manager contributes to the strategic direction of the Claims Department through discussion and implementation of new initiatives to benefit claims processes, services, and costs.
Responsibilities:
- Meet consistently with team members to provide soft skill coaching and career development mentorship for the betterment and success of all team members.
- Review new losses for assignment including providing technical coaching where required.
- Supervision/examining claims files for Staff and Independent Adjusters.
- Respond to technical and procedural questions of Claims staff as needed.
- Review and approve reserve and
Company
Portagemutual
Location
Edmonton
Country
Canada
Salary
100.000
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