Background Screening Analyst
Job Description
Description
We are adding 10 Background Screening Analysts to our Team!
Start Date: September 22, 2025
Work Hours: Sunday -Thursday 5AM ADT – 1:30PM ADT
Contract: 12 month fixed-term
Who We Are
At Certn, we’re revolutionizing background screening with The World’s Easiest Background Check—fast, global, and powered by tech. We’re not about outdated processes and red tape. We’re about innovation, speed, and impact.
If you’re looking for a place where ownership, collaboration, and creativity thrive, this is it.
The Gig: Background Screening Analyst
We’re on the hunt for some detailed oriented curious and hard working people to join our team as a Background Screening Analyst. Our BSA’s help our clients mitigate the risk of undesirable hires and tackle CV lies and degree fraud. You will be working with many UK and global clients, helping them protect their business, brand and reputation. Working as part of our existing teams, you’ll undertake and complete various background screening checks.
What You’ll Be Doing (and Crushing)
- Conduct comprehensive background screenings, including Criminal Record Checks, academic qualification verifications, and employment reference checks for candidates hired by our clients, in accordance with established guidelines, legislation, training materials, and processes
- Dispatch and follow up on reference and verification requests, recording ongoing actions and conclusions
- Record all findings and outcomes accurately, including additional expenses for billing purposes
- Flag any adverse findings or discrepancies between candidate-provided information and research outcomes
What You Bring To The Table
- Previous experience in customer service, showcasing aptitude in handling customer inquiries and managing busy workloads
- Organizational skills with an ability to multitask effectively and meet tight deadlines.
- Thoroughness and accuracy in completing tasks, ensuring quality and timely outcomes
- Demonstrated capability to handle a high volume of transactional tasks (typically ranging from 80-100 items per day)
- Good email etiquette, and confident, professional phone manner for effective communication with clients and candidates
- Familiarity with office software such as Google Suite, as well as a willingness to learn and adapt to new online systems
- Have exceptional attention to detail
- Possess a strong drive to be of service, with experience in customer service or call centre environments
- Are committed to being active and supportive team members
Why You Should Be Excited:
- Work with amazing teams committed to giving great customer service
- DEIB Commitment: We’re dedicated to creating an inclusive and equitable environment for all
- Bright Minds: Learn from some of the most brilliant and kind people you’ll ever meet!
- Full IT equipment will be provided
- 10 days vacation – accrued on service
- 6 wellness days
- IT equipment, and work from home allowance
- HSA
Company
Certn
Location
Ottawa
Country
Canada
Salary
100.000
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