Senior Manager, Supply Chain Consulting (Oracle OTM)

September 5, 2025

Apply for this job

Email *

Job Description

Description

Lead transformative supply chain solutions with Oracle OTM! Oversee IT infrastructure, optimize system performance, and ensure seamless operations through proactive troubleshooting and updates. Collaborate cross-functionally, drive system enhancements, and safeguard security. If you’re passionate about innovation and streamlining supply chain processes, join us to make a lasting impact!

Req.#

Responsibilities

  • Provide required support to IT maintenance teams that manage and maintain the company’s IT infrastructure, including servers, workstations, network devices, and peripheral equipment

  • Provide ongoing user support and assistance to address any questions or issues that may arise

  • Regularly evaluate the system’s effectiveness and identify opportunities for improvement

  • Provide technical support and troubleshooting assistance to end-users

  • Provide technical support and troubleshooting assistance to end-users, addressing hardware and software issues promptly to minimize downtime

  • Ensure the OTM system is kept up to date with the latest patches, updates, and security fixes

  • Monitor system performance to identify and address any bottlenecks or issues that may arise over time

  • Conduct regular security assessments to identify and mitigate potential vulnerabilities

  • Collaborate with various departments to understand their IT needs and provide effective solutions

Requirements

  • Extensive experience in architecting, supporting, configuring, and implementing OTM modules. The ability to create documentation for configuration and process flows is required

  • Proficient in tailoring OTM to meet specific organizational needs, including the ability to digest existing requirements or elicit and refine requirements for OTM solutions and integrations

  • Ability to guide users on application operation, administration, and transportation management processes. Process definition and refinement expertise is a benefit

  • Expertise in creating test scripts, test data, and documenting testing results

  • Demonstrated ability to collaborate with client and development teams on customizations and enhancements, including the ability to create required documentation to support development and support of customization

  • Experience facilitating end-user training and supporting change management efforts throughout the implementation life cycle

  • Proven track record of ensuring a smooth transition and ongoing system stability. Experience with existing application retirement is a benefit

  • Intermediate to strong proficiency in PL/SQL or other programming languages

  • Experience in facilitating Electronic Data Interchange (EDI) and/or Application Programming Interface (API) integrations to streamline data exchange with external partners and internal systems

  • Strong analytical and problem-solving skills with a focus on root cause analysis and corrective actions

  • Intermediate to strong skillset with Microsoft Office Suite (Excel, Word, PowerPoint)

  • Excellent interpersonal, verbal, and written communication skills

  • Ability to work effectively with diverse teams, including executives, managers, end users, and technical professionals

  • Strong ability to work effectively within time constraints, changing priorities, and independently

  • Six or more years of experience as an OTM technical and/or functional analyst

  • Bachelor’s degree or equivalent technical and business experience

We offer