General Manager – Luxury Beauty Boutique
Job Description
Description
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A high-end luxury boutique is seeking an experienced and passionate General Manager to oversee daily operations, drive store performance, and deliver a world-class client experience. This is an exciting opportunity for a results-driven leader with a background in luxury retail who thrives in a collaborative, fast-paced environment.
Key Responsibilities
- Lead, coach, and develop a customer-focused sales team
- Set and achieve sales and performance goals (conversion rates, UPT, AUR, and client capture)
- Manage staffing schedules to align with peak traffic times
- Provide exceptional client service and cultivate long-term relationships
- Stay informed on market trends, product launches, and promotional campaigns
- Maintain merchandising standards, cleanliness, and inventory levels
- Plan and execute in-store events and external networking to drive business
- Oversee recruitment, training, and performance development of store staff
- Ensure adherence to operational procedures, safety, and loss prevention policies
Qualifications
- 3+ years of retail management experience in the luxury space (beauty or fragrance a plus)
- Proven ability to lead, motivate, and grow a high-performing team
- Strong communication, organization, and problem-solving skills
- Business-minded with the ability to analyze data and identify growth opportunities
- Tech-savvy with experience using POS systems, CRM tools (e.g., Shopify, HubSpot), and Microsoft Office
- Flexible and adaptable to change; able to work on the sales floor including physical movement
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Customer Service
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Industries
Retail and Retail Apparel and Fashion
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Company
24 Seven Talent
Location
Toronto
Country
Canada
Salary
200.000
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