Job Description
Description
Position Title: EMR Analyst
Job Type: Full-Time, Permanent
Department: IT
Reports to : Supervisor- EMR Services
Job Location: Newmarket, Ontario – occasional travel within Ontario required
Salary Range: $50,000 – $60,000 based on experience and qualifications
Date Last Updated: August 2025
PRINCIPAL RESPONSIBILITIES:
Electronic Medical Records (EMR) / Project Management:
- Gather, organize, and evaluate relevant information, such as current clinical workflows and current system specifications
- Communicate with internal stakeholders and conduct interviews as necessary to understand current practices and how they will translate into new workflows and/or new system(s)
- Communicate with external software vendors to ensure a seamless end user experience
- Assist with project management at multiple stages, including the research, testing, and implementation of new workflows and/or systems
- Support new site implementation, incoming data migration, and user acceptance testing
- Manage the incoming migration process, including communications and timelines
Team Member Training:
- Create training plans for individuals and teams, delivered both virtually and in person
- Conduct training and implementation of new features and additions to the EMR system(s)
Administrative / Reporting Duties:
- Create, manage, schedule, and distribute complex reports for various teams
- Develop and manage a quality assurance program for new workflows and/or new system(s)
- Design and manage custom templates for use within the EMR and related systems
- Run test scenarios on upcoming software releases and report defects
Knowledge, Skills, And Experience
- Proven experience working with EMR systems in a healthcare setting
- Strong understanding of clinical workflows and healthcare processes
- Proficiency in EMR software design and customization (e.g., CHR, Med Access, Accuro)
- Project management experience
- Excellent training and communication skills
- Ability to analyze and interpret complex data
- Detail-oriented with strong problem-solving skills
- Familiarity with regulatory requirements and standards in healthcare information management
- Report generation and data analysis
- System maintenance and troubleshooting
- Quality assurance and audit skills
- Strong communication and interpersonal skills
CONTEXT AND ENVIRONMENT:
Must be able to work in a fast paced, high pressure and complex technical environment that requires attention to detail. Incumbent may sit at a computer, view a computer monitor, and use a telephone headset for extended periods of time. May be required to work unconventional hours, weekends, holidays, late nights, or early mornings. Able to employ professionalism, patience and self-control in responding to escalated situations. May be require travel to clinics and offices as needed to provide training and support. Occasional/ Rare moderate to heavy lifting while transporting objects, such as computers, network equipment and servers. May be required to provide after-hours support for security events. Must be able to pass government mandated security screenings.
INTERNAL COMMUNICATIONS :
- All levels/departments of Medicentres
- Physicians
- Clinic Support Office (IT, Accounting, HR)
EXTERNAL COMMUNICATIONS:
- External Software Vendors: EMR Service Providers, Provincial Health Services, Other Technology Vendors/Providers
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Company
Medicentres Canada Inc
Location
Newmarket
Country
Canada
Salary
100.000
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