Senior Implementation Specialist, Payroll – Upgrades
Job Description
Description
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Position summary
You will partner and work with existing clients to understand their business needs; analyze their existing system setup, interface requirements, and business processes; and guide and drive clients towards a successful Upgrade project.
To thrive in this role, you must be comfortable working in a self-paced environment keeping timelines on track without sacrificing quality. You are eager to learn and adapt well to change. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you.
A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We serve over 1 million clients in 140 countries with over 62,000 associates worldwide. Thanks to the talent, commitment, and authenticity of our ADP associates around the world, we’ve earned accolades from some of the industry’s most respected thinkers for being one of the best places to work. To name a few, we have been recognized as a Greater Toronto’s Top Employer 2024 by Mediacorp Canada and a Best Workplace for Innovators by Fast Company. Learn more about diversity, equity, and inclusion at ADP on our YouTube channel:
Ready to #MakeYourMark? Apply now!
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What you’ll do:
What you can expect on a typical day:
Implement Payroll. You will follow a very detailed End to End process guide and leverage automated tools from project Kick-Off to Go-Live/Transition to Service inclusive of a payroll analysis, payroll interview, configuration request, employee load, testing, year to date load, payroll parallels, and netsecure migration all with the support of an intact Implementation Team Lead and support team.
Manage projects. For projects that don’t have a PM assigned, you’ll manage project delivery and execution for mid-market client implementations from initial project identification to hand-off to the Client Service Delivery team. You will be accountable for planning, managing, leading, and motivating a cross-functional team to implement projects in support of ADP Sales.
Serve as the Subject Matter Expert. You’ll lead and manage comprehensive project plans and identify risks and issues. You will execute best practices and industry leading methodology.
Partner internally. You’ll communicate with project stakeholders including the ADP leadership team and client project teams and will
Company
Fairygodboss
Location
Toronto
Country
Canada
Salary
100.000
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