Finance Change Manager- Business Process and Change Management
Job Description
Description
Finance Change Manager- Business Process and Change Management
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Finance Change Manager- Business Process and Change Management
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Work Location:
Toronto, Ontario, Canada
Hours
37.5
Line Of Business
Enterprise Enabling Functions
Pay Details
$91,200 – $136,800 CAD
This role is eligible for a discretionary variable compensation award that considers business and individual performance.
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate’s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description
Position Summary
The Finance Transformation team is seeking a skilled and professional Manager of Business Process and Change Management, also known as a Relationship Manager, to play a key role in Finance Transformation’s – People Soft General Ledger (PSGL) conversion project.
This individual will build the relationship with senior leaders and end-users to coach, direct, and prepare stakeholders throughout all stages of the GL conversion.
By working directly with end-users, the Relationship Manager will document current-state business processes, optimize and define future-state processes, and provide critical, high-touch support—including effective communications and tailored end-user training—to colleagues transitioning to the Enterprise GL.
Key Responsibilities
Business Process Documentation & Optimization : Work hands-on with end-users to document current business processes and re-engineer them for efficiency and effectiveness in the future state.
Collaboration with Platform and Technology : Partner with Platform and Technology (P&T) teams to articulate, document, and validate business requirements that drive solution design and delivery.
High Touch Support : Acting as a conduit between P&T and the business, the relationship manager will bring the business context to the end-users and ensure the messaging is directed specifically to their respective roles.
Change Management & End-User Support : Prepare and support colleagues for the system conversion by providing coaching, direction, and facilitation throughout the transition period.
Workshop & Meeting Facilitation : Organize and lead workshops, meetings, and tool demonstrations to ensure stakeholders are informed, engaged, and prepared for upcoming changes.
Documentation and Support : Collaborate proactively with end-users to review and update auxiliary support tools—such as End-User-Computing, Standard Operating Procedures, and working spreadsheets—ensuring alignment with new processes and maximizing operational efficiency.
Testing Facilitation and Validation : Support users in defining test cases, coordinate and facilitate user testing activities, lead parallel run testing, and validate results to ensure readiness for go-live.
Leadership Sign-Off : Guide stakeholders through the final readiness phase and secure sign-off from leadership that affirms organizational preparedness for go-live.
Qualifications
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field; MBA / CPA is an asset.
- Minimum of 6 years of experience in finance, with a strong focus on change management and process improvement.
- Proven track record of successfully leading finance transformation initiatives.
- Extensive experience with ERP systems and their implementation.
- Excellent communication and interpersonal skills, with the ability to influence and collaborate with senior leadership.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple priorities and workstreams simultaneously.
Who We Are
TD is one of the world’s leading global financial institutions and is the fifth largest
Company
TD
Location
Toronto
Country
Canada
Salary
150.000
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