Lead Product Designer – Hospitality
Job Description
Description
This will be a remote role to start, with plans to transition to hybrid in-office 2x/week located in downtown Toronto.
About OpenTable:
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
The opportunity:
As a Lead Product Designer on the Hospitality team, you’ll get to:
- Lead strategic design initiatives that empower restaurateurs with new and meaningful ways to connect with their guests.
- Drive the evolution of tools that help our restaurant customers engage guests through tailored communications.
- Champion product concepts that expertly balance customer needs with critical business goals.
- Become a deep expert in restaurant operator workflows by leading impactful user research with restaurant owners and staff.
- Collaborate closely with a smart and dedicated team of product designers, product managers, and engineers to deliver experiences that help restaurants provide truly incredible hospitality for their guests. You’ll also play a key role in mentoring other designers on the team.
You are a systems thinker with a passion for solving complex design challenges at scale. You have extensive experience designing for web and mobile platforms and an exceptional portfolio that showcases a breadth of product design leadership.
You also have:
- Minimum of 7 years of professional experience in product design, with 2+ years in a lead or senior capacity.
- Expertise in designing for B2B experiences or a proven track record of solving for highly complex workflows.
- Very strong interaction design and usability skills, with a deep understanding of user behavior.
- Exceptional visual design and craft that elevate product experiences.
- Demonstrated experience leading strategic product visions from conception to execution.
- Highly organized with an ability to manage multiple priorities in a fast-paced environment.
- Expertise in leveraging and contributing to established design systems to ensure consistency, efficiency, and scalability across multiple products.
- Experience integrating and leveraging qualitative and quantitative user research data (e.g., A/B testing results, usability study findings, analytics) to directly inform and validate design decisions.
- Incorporated AI into workflows to improve and speed up design process and outcomes.
- Extensive experience building collaborative relationships with product managers and engineers in an agile environment.
- Effective communicator with the ability to manage diverse stakeholders and clearly articulate design decisions and rationale.
- Experience identifying areas for process improvement and a history of implementing solutions to enhance team efficiency and effectiveness.
- Demonstrated experience mentoring junior designers, fostering their growth and development.
**When applying, please include a link to your online portfolio and password . We are reviewing portfolios thoroughly as part of the initial process and we appreciate the opportunity to learn more about you and your work. Thank you!
Benefits and Perks
- Generous paid vacation (20 days) + time off for your birthday
- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off a year – the whole team fully recharges (and returns without a pile-up of work!)
- Paid parental leave
- Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- Private health and dental insurance
- Life and Disability insurance
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this Toronto, Canada based role is $145,000-$165,000 CAD.
We offer a competitive base salary and benefits including: health benefits; flexible spending
Company
OpenTable
Location
Toronto
Country
Canada
Salary
100.000
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