Director, Hockey Operations & Team Services (Bilingual)
Job Description
Description
Our league was born out of a collective desire to empower ourselves and reimagine women’s hockey. Here, we combine grit with grace and speed with style. We move beyond discrimination in a spirit of togetherness. We elevate every one of our athletes. We commit to taking risks that will drive our growth. And we challenge ourselves to inspire future generations to dream bigger. Because this moment is bigger than all of us.
The Professional Women’s Hockey League is seeking a passionate and detail-oriented individual for the role of Bilingual Director, Hockey Operations & Team Services for the Montreal Victoire. Reporting to the General Manager, this position is responsible for ensuring the highest level of care and logistical support for players, coaches, and hockey operations staff. The role requires an in-depth understanding of the Collective Bargaining Agreement (CBA) and a proactive approach to organizing travel, events, and other operational needs that contribute to the performance and well-being of players and staff. The Director, Hockey Operations & Team Services will play a crucial role in maintaining a high level of care and logistical support, contributing to the overall success and performance of the team.
Duties & Responsibilities
- Manage and communicate training and travel itineraries for all players and staff, including air travel, transportation, accommodation, meals, and other travel-related item
- Serve as the primary contact for travel agencies and vendors, troubleshooting issues and identifying solutions
- Accompany the team for all road trips, overseeing team transportation, accommodations, and meal logistics to ensure smooth operations
- Track player and staff expenses and per diem for road games and submit accurate team expense reports in a timely manner
- Manage the planning and execution of pre- and post-training and game day meals, ensuring proper delivery and set up of snacks and meals for players and staff.
- Implement CBA provisions related to travel, relocation, training services, and player appearances
- Coordinate with the business operations team regarding player appearances scheduling
- Manage the transition and relocation of new players, including housing arrangements, travel, and any necessary transition services
- Organize administrative and immigration paperwork such as visas, passports, insurance, and other legal and medical documents
- Secure and maintain player information up to date
- Collaborate with the team dietician regarding appropriate meals, snacks and supplements
- Develop comprehensive welcome packages for visiting teams including detailed information regarding the home venue, locker rooms, ticketing, local restaurants, and other relevant logistics
- Plan and execute team-related events during the season and the off-season
- Manage team and player logistics for the PWHL Entry Draft
- Coordinate with coaching staff to create and distribute team schedules, including player practices, games, and meetings
- Oversee and manage special team events, promotional activities, and sponsor-related functions, in collaboration with the business operations team
- Work closely with the game operations team to ensure seamless game day and event operations as it relates to team and players
- Support player and full-time staff comp ticket requests for both home and away games
- Maintain cleanliness and organization of team and player spaces
- Manage team-related purchases within the budget
- Manage billing (Airbase) and budgeting follow-ups in support of the General Manager and team operations, and serve as a point of contact for players and staff regarding billing and
Company
Victoire de Montréal
Location
Montreal
Country
Canada
Salary
100.000
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