Care Manager – Toronto
Job Description
Description
Join to apply for the Care Manager – Toronto role at CBI Home Health
1 day ago Be among the first 25 applicants
Join to apply for the Care Manager – Toronto role at CBI Home Health
Care Manager- Toronto (Full-time in-office permanent role)
As a Care Manager within our program and/or local CBI Home Health Office in Toronto, you will provide overall clinical and service delivery leadership, nurturing and developing relationships with stakeholders and optimizing the effectiveness and efficiency of available talent. We will count on you to champion a culture that energizes and engages all staff, from mentoring and coaching supervisors and care providers to minimizing attrition. Overseeing effective patient experience and care planning in line with the organization’s clinical goals and service delivery standards, you will build a team that achieves or surpasses stakeholder expectations and company targets aligned with CBI Values and Vision.
Care Manager- Toronto (Full-time in-office permanent role)
As a Care Manager within our program and/or local CBI Home Health Office in Toronto, you will provide overall clinical and service delivery leadership, nurturing and developing relationships with stakeholders and optimizing the effectiveness and efficiency of available talent. We will count on you to champion a culture that energizes and engages all staff, from mentoring and coaching supervisors and care providers to minimizing attrition. Overseeing effective patient experience and care planning in line with the organization’s clinical goals and service delivery standards, you will build a team that achieves or surpasses stakeholder expectations and company targets aligned with CBI Values and Vision.
As a Care Manager, You Will
- Develop and revise Service Delivery Models, as required, to ensure all clinical processes and care pathways are current and consistently adhered to
- Ensure a patient- and family-centered approach in the development and implementation of service delivery models
- Ensure all clinical staff are working within, and maximizing, their scope of practice to maximize service effectiveness and efficiency
- Identify trends and opportunities to improve service, and proactively implement changes to processes and procedures that affect clinical care
- Ensure clinical excellence through regular monitoring and action planning/execution on clinical outcomes and targets (KPIs)
- Ensure effective hiring, onboarding, performance management and mentoring/coaching of care supervisors so they can model desired behaviours to care providers
- Ensure team members have the tools and knowledge to understand and meet patient expectations, are well aligned with the key Accountabilities of their roles and are meeting performance expectations
- Promote and facilitate communication and collaboration between team members and within the larger CBI Health network, including provincial clinical leadership teams
- Work in partnership with stakeholders to identify service gaps and build service delivery models that fill these gaps and/or increase volume/referrals
- Ensure frequent, effective and timely communication between staff and external stakeholders (patients, families, referral sources, funders)
- Provide clinical input into business development and/or service delivery model development opportunities
- Ensure the Patient Experience meets or exceeds expectations
- Ensure local service delivery execution aligned with key metrics (KPIs)
- Work closely with the Director of Operations to address positive or negative trends in overall program performance
- Ensure staffing requirements meet demand levels, and staffing levels reflect trend (positive or negative) and planned/expected growth in line with workforce planning and recruitment strategies
- Ensure a healthy and safe environment for patients and employees
- Proactively identify risks related to clinical services, and support development of risk mitigation
- Perform regular chart audits to ensure service delivery standards are met or exceeded
- Act as a clinical resource, providing guidance, coaching and mentoring to nurture a culture of learning
- Effectively communicate best practices, ensuring adherence to established guidelines – locally, regionally and centrally
- Provide input into developing clinical education and training needs and/or opportunities.
To take on the role of Care Manager, you must:
- Possess a current registration with College of Nurses of Ontario (CNO) as a Registered Nurse or Registered Practical Nurse
- Have 3 – 5 years of management or supervisory experience and/or experience within the home health industry
- Possess a valid Ontario driver’s license with access to a reliable vehicle
- Have the ability to provide best possible solutions to problems that align with policies and uphold best practices
Join us at CBI Home Health – Because Your Care Matters .
To learn more about CBI Home Health, please visit Home Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.
We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.
In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and CBI Home Health Policies on Accommodation, a request for accommodation will be accepted as part of our hiring process. Please inform your recruiter if you have any accommodation requests.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Health Care Provider
-
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at CBI Home Health by 2x
Sign in to set job alerts for “Care Manager” roles.
Manager, Patient Food Services (CSNM) – Sudbury ON
Patient Care Manager – Ambulatory Care Services – Regular full-time )
Patient Care Manager, Operating Room – Integrated Surgical Program – Regular Full-Time )
Clinical Manager Primary & Community Care – Sumac Creek
Senior Manager, Assisted Living -CC)
Greater Toronto Area, Canada 2 months ago
Richmond Hill, Ontario, Canada 1 week ago
Clinical Services Manager – Peel Memorial – Urgent Care Centre
Toronto, Ontario, Canada CA$56,453.00-CA$81,844.00 1 month ago
Senior Manager, Person-Centered Care & Programs (COPD & Asthma)
Toronto, Ontario, Canada CA$82,000.00-CA$92,000.00 1 month ago
Richmond Hill, Ontario, Canada 1 month ago
Quality Improvement Consultant- Quality Management
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Company
CBI Home Health
Location
Toronto
Country
Canada
Salary
100.000
URL