Billing Sales Engineer
Job Description
Description
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Octup
Octup is a real-time, dynamic operations and analytics AI platform purpose-built for 3PLs and eCommerce businesses. We unify data from different data sources into a centralized source of truth—powering internal efficiency, customer visibility, billing, and strategic growth. Our tools help 3PLs run smoother warehouses, retain clients through transparency, and differentiate their service in a competitive market.
Octup is looking for a Billing Sales Engineer to take a central role in implementing and scaling our billing solution across logistics warehouses (3PLs). This is a hybrid role that combines customer-facing onboarding and implementation with technical pre-sales support , making it ideal for someone with strong technical skills and deep business acumen.
You will become the internal and external expert on our billing product , collaborating with Sales, Product, and Engineering teams, and serving as the go-to person for everything related to billing.
Key Responsibilities
1. Customer Onboarding & Implementation
- Lead the onboarding and implementation of Octup’s billing solution for new 3PL clients.
- Understand each customer’s operations, pricing models, and billing needs to configure the product accordingly.
- Serve as the primary technical point of contact during setup, integration, testing, and go-live.
- Ensure successful adoption and customer satisfaction post-launch.
- Partner with the Sales team throughout the sales process to provide technical insights and answer in-depth billing-related questions.
- Help scope billing implementations and assess feasibility with prospective clients.
- Join customer calls, create demo environments, and support RFIs/RFPs as needed.
- Translate business challenges into product capabilities and integration plans.
3. Internal Product & Knowledge Leadership
- Act as the internal expert on Octup’s billing solution , providing insights to the Product and Engineering teams based on real customer use cases.
- Identify opportunities for improvements, new features, or integrations based on customer feedback.
- Create documentation, playbooks, and knowledge resources to scale the billing offering.
What We’re Looking For
- 3+ years of experience in a Sales Engineer, Implementation Specialist, Solutions Consultant, or similar role — preferably in a B2B SaaS company.
- Strong technical background — comfortable working with APIs, data mapping, integrations, and complex systems.
- Deep understanding of billing systems, pricing logic , or logistics/3PL operations.
- Excellent communication skills with the ability to translate between business and technical audiences.
- Highly organized, resourceful, and comfortable leading external and internal conversations.
Bonus Points
- Experience with logistics platforms, warehouse management systems (WMS), or ERP integrations.
- Background in product management or engineering.
- Experience working in a fast-paced startup environment.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Software Development, Warehousing and Storage, and Data Infrastructure and Analytics
Referrals increase your chances of interviewing at Octup by 2x
Get notified about new Sales Engineer jobs in Toronto, Ontario, Canada .
Sales Manager – Downtown Chrysler Dodge Jeep Ram
Explore Sales Career Opportunities with Us!
Packaging National Accounts Sales Manager
Strategic Partner Sales Manager III, Enterprise, Google Cloud
Toronto, Ontario, Canada CA$70,000.00-CA$70,000.00 2 weeks ago
Toronto, Ontario, Canada CA$90,000.00-CA$100,000.00 3 weeks ago
SALES SPECIALIST – JAGUAR LAND-ROVER TEAM
Business Development Generalist – B2B Sales
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Company
Octup
Location
Toronto
Country
Canada
Salary
125.000
URL