Business Analyst 8469-1616
Job Description
Description
Skills Required:
- Business Analysis
- Project Documentation
- Communication Skills
- Data Analysis Tools (e.g. PowerBI, Excel)
- Stakeholder Management
- Root Cause Analysis
- Process Improvement Techniques (e.g. Lean Six Sigma)
- Mentoring and Capacity Building
- Leadership Aptitude
- Presentation Skills
HM Note: This hybrid contract role is in office at the manager’s discretion. Candidates’ resumes must include first and last name. The role commences April 1, 2025 and candidates can work in Toronto or North Bay, Ontario.
Description:
- Oversee, track, and update large complex projects, including the process flows, critical path, business rules, data models, business requirements, performance indicators/business intelligence, etc.
- Provide support to the project team and Ministry partners to complete and manage all required aspects of the project including documentation.
- Work with the project team to ensure successful delivery for the Public Safety Radio Network (PSRN) project.
- Support the Deployment team and the larger branch by conducting business analysis; developing use case modeling; conceptual and logical data modeling; business rules definition and non-functional requirements definitions for assigned projects.
- Develop process flows and guides, document roles and responsibilities for multiple streams.
- Track and document data from project information (i.e. user equipment, service readiness) using multiple business intelligence tools (Visio, Excel, PowerBI, etc.).
- Develop dashboards/reports/scorecards to support project reporting and conduct analysis to provide insight to various audience levels; including regular input and updates to the Project Managers, project Sponsors, Executive Sponsors, and Agency or Partner levels.
- Lead and conduct business analysis to assess and develop process flows, roles and responsibilities, and system inputs in such a way that technology solutions can be determined, or business processes can be developed/optimized.
- Develop strategies, business cases, and cost-benefit frameworks, conducting feasibility studies for business I&IT initiatives.
- Develop performance measures for business analysis and present to a diverse group of stakeholders.
- Host project meetings/working sessions with teams, managers, and stakeholders.
- Provide feedback, advice, project updates, and encouragement to team members.
- Manage deadlines and push the team to ensure timeliness.
- Support the PSRN Program by proactively identifying, communicating, and managing multi-faceted client-facing risks and issues to deliver a superior customer service experience and to support efficient and effective project delivery.
- Interact directly with ministry clients, business partners, and project team members to develop and maintain strong ongoing relationships, always looking for opportunities to improve client satisfaction.
- Create or support the development/updating of project artifacts, associated documentation, Briefing Notes, Change Requests, Contracts, Request for Bid (RFBs), etc.
- In-depth knowledge of, and direct experience applying, advanced business analysis tools, techniques, and methodologies to large-scale, complex, high-value projects.
- Demonstrate leadership aptitude: able to operate tactically and strategically, building relationships within the team and with key stakeholders.
- Excellent communication and organizational skills.
- Problem solver: ability to quickly identify and analyze risks, issues, and problems, develop mitigation options, and make appropriate recommendations for resolution.
- Experience facilitating effective meetings; creating and maintaining associated documents including minutes, action items, RACI charts, risk logs, critical path, etc.
- Superior consultation, negotiation, and relationship management skills; able to create a positive team environment.
- Proficiency in creating and managing business intelligence documents using standard productivity and collaborative tools (MS Project, Visio, Excel, SharePoint, PowerBI, etc.) – developing/assessing process flows, and establishing/reviewing/updating key performance indicators (KPIs).
- Strong presentation, data visualization, and reporting writing skills; can clearly and succinctly identify an issue/opportunity, linkages, alternate approaches, and rationale to generate stakeholder buy-in.
- At least 7 years of experience in business analysis.
Criteria Ratings MUST TOTAL 100
Business Analysis Skills: 35 points
- In-depth knowledge of, and direct experience applying all phases of advanced business analysis concepts, practices, and procedures to large-scale, complex, high-value projects in order to meet critical timelines, identify/eliminate waste, and optimize flows.
- Adept in business analysis techniques such as brainstorming, business process modeling, strategic planning, SWOT analysis, user-centric design (user research, journey mapping, prototyping, etc.), building user stories, stakeholder analysis, requirements engineering, cost-benefit analysis, process modeling, etc.
- Able to work effectively on concurrent tasks while also building capacity and providing opportunities for junior staff.
- A professional who can work without immediate direction while successfully informing management of required support (when needed).
- Ability to apply and interpret business rules and concepts in daily work.
- Demonstrated experience leading meetings, preparing and distributing/presenting project updates, progress reports, risk mitigations, recommendations, etc. to project stakeholders.
- Reasonable knowledge of industry standards and methodologies.
- Demonstrated experience identifying and evaluating specific issues or risks, gathering data requirements, providing options analysis, developing reports, etc.
- Demonstrated experience with standard business analysis tools such as MS Office Suite, SharePoint, PowerBI, or equivalents.
- Experience creating and maintaining business analysis artifacts/project collaterals, such as RACI/roles and responsibilities, process flows, business requirements, use cases, workflows, quality assurance plans, validation, etc.
- Experience working with both business users and technology/infrastructure teams.
- Excellent planning and time management skills with a focus on attention to detail.
Communication and Relationship Management: 25 points
- Excellent communications skills, both written and verbal. Able to succinctly articulate key project information in a politically astute manner.
- Able to translate complex business analysis into audience-friendly, clear, and succinct advice.
- A team player with the ability to coordinate multiple tasks, empower junior staff, monitor progress, provide guidance, and hit milestones.
- Able to build relationships with project partners, establish trust, and establish a common/shared goal through effective facilitation, consultation, and interpersonal skills.
- Experience developing and presenting briefing notes, status reports, communications, team & executive presentations. Attention to detail.
Public Safety Radio or Telecommunications Infrastructure Experience in a Large Public Sector Entity: 20 points
- Strong experience of working on/in public safety radio and/or the telecommunications/IT field.
- Experience working on related large and complex projects.
- Demonstrated experience of working with multiple stakeholders in a broader public sector (BPS) environment.
- Experience of projects involving network design, network implementation, civil structures, user equipment distribution, and operations.
- Knowledge and experience both in strategic and operational public sector governance models, experience managing complex, multi-unit, multi-stakeholder, and multiple levels of public sector executive stakeholder project teams.
- Demonstrated experience developing mutually beneficial relationships with public sector entities.
Analytical and Problem Solving: 20 points
- Ability to conduct in-depth business analysis, gather data, develop options and recommendations; and build
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Company
Foilcon
Location
Toronto
Country
Canada
Salary
100.000
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