Client Services Consultant
Job Description
Description
At Leap Tools, we are building the world’s most advanced solutions for the interior décor industry. With customers in 80+ countries, our clientele includes Fortune 500 companies such as Home Depot, local retailers such as Alexanian’s, and everything in between. We have been recognized as one of the fastest-growing tech companies by Deloitte for multiple years in a row, and we are looking for ambitious challenge-seekers to fuel our momentum and help us create an iconic global tech company.
Our QFloors product is an industry-leading ERP software designed specifically for the flooring industry, transforming the way businesses manage their operations through innovative and user-friendly technology. We are customer-centric, focused, and committed to embracing innovation.
About You
The Client Services Consultant is a key member of our support team, responsible for delivering exceptional service to our customers. You’ll act as a frontline resource for clients, helping them resolve software issues, understand product features, and get the most value out of their QFloors system. You’ll also collaborate with other internal teams to ensure our customers receive fast, accurate, and helpful assistance.
This role is ideal for someone curious, resourceful, and passionate about helping others succeed.
What You’ll Do:
- Develop a strong working knowledge of QFloors software products and support tools.
- Handle incoming customer phone calls, assess the nature of the issue, and assist or
Company
Leap Tools Inc.
Location
, , Canada
Country
Canada
Salary
100.000
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