DevOPS/Cloud Engineer
Job Description
Description
Title: DevOPS/Cloud Engineer
Job Details
- Country: Canada
- Province/State: Ontario
- City: Toronto
- Street: 222 Jarvis Street
- Hybrid: 3 Days onsite / 2 days remote
Job Responsibilities
- Provide senior-level expertise in AWS cloud platform.
- Design, build, and support cloud environments to create solutions for the Contact Center domain.
- Lead the design, development, and implementation of an Amazon Connect cloud-based contact center solution, including services like Call and Queue Flows, Agent Experience, Call Recording, Metrics, and Contact Lens.
- Analyze Lens and CTR Data.
- Monitor and assess application performance in the cloud to ensure availability.
- Create, test, and implement safeguards to maintain data integrity and prevent unauthorized access.
- Review production logs regularly, providing analysis and suggestions for proactive measures.
- Hands-on experience with microservices, containers, Kubernetes, and serverless technologies.
- Document system design, integration, configuration, and development activities.
- Develop and maintain system design models, documentation, and specifications.
- Produce integration plans and contribute to configuration and development projects.
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Company
Teckhorizon Inc
Location
Toronto
Country
Canada
Salary
100.000
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