Director, Quality Assurance
Job Description
Description
The Director of Quality Assurance will strategically lead all aspects of quality management and food safety for Coca-Cola’s production operations. This high-impact leadership role requires extensive experience in quality assurance processes and systems, as well as exceptional leadership capabilities to champion operational efficiency, compliance, and brand trust.
What You’ll Do for Us
- Develop and implement Coca-Cola’s quality vision, strategy, and objectives to align with company goals and brand standards.
- Lead, mentor, and inspire a team of Quality Assurance professionals, fostering a culture dedicated to quality, safety, and continuous improvement.
- Collaborate with key leadership to ensure alignment of quality standards across all touchpoints.
- Oversee the development, execution, and monitoring of quality management systems (QMS), food safety programs, and process control systems.
- Ensure company-wide compliance with all regulatory requirements, certifications, and industry standards, including FDA, FSMA, ISO, HACCP, and GMP.
- Lead readiness and responses for audits by regulatory agencies and certification bodies.
- Proactively identify risks in manufacturing, supply chain, and distribution channels, implementing preventive measures to protect product quality and brand reputation.
- Direct responses to significant quality incidents, including root cause analyses and corrective/preventive actions, working closely with internal and external stakeholders.
- Drive innovation in quality assurance processes, leveraging state-of-the-art technologies and analytics to improve efficiency, accuracy, and responsiveness.
- Identify key trends, emerging risks, and process gaps to enhance Coca-Cola’s quality programs and achieve best-in-class standards.
- Monitor quality metrics and key performance indicators (KPIs), delivering actionable insights and reports to executive leadership.
- Ensure transparency and accountability in quality reporting across all regions and operations.
- Cultivate a mindset of operational excellence and quality ownership across global teams, embedding quality and food safety as top priorities at every level of the organization.
Qualifications & Requirements
- Bachelor’s degree in food science, Microbiology, Chemistry, Engineering, or a related field required.
- Minimum of 10+ years of progressive leadership experience in Quality Assurance, preferably within the food/beverage manufacturing industry.
- In-depth knowledge and hands-on experience with food safety regulations, quality systems, and global compliance standards.
- Extensive aseptic processing experience – dairy & juice preferred.
- Organic processing experience.
- Proven track record of managing large-scale quality programs across multiple regions and facilities.
- Exceptional interpersonal and communication skills, with the ability to engage and influence stakeholders across all levels of the organization.
- Strong team building and mentorship skills to inspire high-performing talent.
- Executive presence with a collaborative and strategic mindset.
- Technical Skills: Expertise in quality assurance frameworks (e.g., HACCP, GMP, ISO 22000, FSMA), proficiency in process improvement methodologies such as Lean, Six Sigma, or TQM, and advanced analytical skills with experience in data systems automation and quality performance reporting.
Key Competencies Required
- Visionary leadership and strategic thinking.
- Results-driven decision-making with uncompromising attention to detail.
- Ability to manage complexity in global operations with cultural sensitivity.
- Proactive problem-solving skills and a focus on innovation and sustainability.
- A passion for maintaining the highest quality standards while navigating evolving industry challenges.
What We Can Do For You
- Innovative Technology: We utilize and lead the market with our large supply chain network and state-of-the-art technology we use each day.
- Exposure to World Class Leaders: Availability to global technology leaders that will expand your network and expose you to emerging technologies and techniques.
- Agile Work Environment: We embrace agility with management that believes in removing barriers, so you are empowered to experiment, iterate, and innovate.
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Company
Coca-Cola HBC
Location
Peterborough
Country
Canada
Salary
125.000
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