Executive Director, Information Technology and Cyber Security
Job Description
Description
Who We Are
CarePartners is one of Ontario’s largest accredited home health care providers, offering nursing, personal support, therapy, and rehabilitation services for patients of all ages. We care for approximately 72,000 patients annually across homes, schools, clinics, workplaces, and retirement homes, through our 24 locations and 22 nursing clinics. We are committed to quality, continuously seeking to improve the patient and caregiver experience, fostering a healthy and resilient workplace culture, and contributing to a sustainable healthcare system in Ontario.
We innovate with specialized care programs and technology, including virtual care and AI, to meet patient needs.
Overview
We are currently seeking an Executive Director of Information Technology and Cybersecurity to join our team!
This leader will oversee the IT department, develop strategic roadmaps for IT and cybersecurity solutions, and ensure the effective planning and deployment of digital initiatives. The role involves collaboration on strategy development, project proposal assessments, and achieving departmental and organizational goals within set timelines and budgets.
What We Offer
- Competitive Salary
- Comprehensive benefits including Life Insurance
- Matching RRSP contributions
- Paid time off
- Leadership development programs
- Exclusive employee deals and discounts
What The Role Involves
Operations
- Developing and monitoring annual work plans and digital strategies
- Mentoring and developing the IT team
- Designing IT strategies and infrastructure
- Expertise in AI, RPA, and Machine Learning
- Understanding legal frameworks on privacy and access
- Managing enterprise communication networks
- Improving operational processes and supporting business strategies through applications and systems
- Analyzing IT needs and assessing equipment/software requirements
- Enhancing user satisfaction and service levels
- Managing IT budgets and vendor negotiations
- Building cross-departmental relationships and supporting strategic planning
- Establishing IT policies and standards
- Supporting contract negotiations and vendor relationships
Cybersecurity Governance, Risk and Compliance
- Ensuring compliance with security standards and policies
- Maintaining system and network security
- Supporting audits and security assessments
- Promoting cybersecurity awareness and training
- Managing SLAs and business continuity plans
- Handling cybersecurity incidents
- Developing KPIs for performance improvement
Human Resources
- Leading and mentoring staff
- Developing staffing plans and succession strategies
- Overseeing recruitment and staff development
- Conducting performance reviews and coaching
- Addressing staff performance concerns
Internal & External Communication
- Participating in committees and community functions
- Providing updates on IT operations
Business Applications
- Partnering with business units to identify needs
- Leading enterprise application strategies and implementations
- Managing vendor relationships and software lifecycle
Data Analytics
- Defining data strategy and governance
- Overseeing data platforms and enabling analytics
IT Operations
- Designing and supporting Ontario-wide networks
- Managing cloud services and infrastructure
- Collaborating to ensure high-quality IT support
What You Bring
- Degree or diploma in IT, health informatics, or related field
- Knowledge of EMR, Microsoft SaaS, Azure, AWS
- Cybersecurity, networking, VOIP expertise
- 5+ years supervisory and management experience
- Healthcare experience is an asset
- Experience with large projects and budgets
- PMP and/or ITIL preferred; security certifications like CISA, CISM, CISSP preferred
- Customer-focused problem solver
- Supportive leader with mentoring skills
- Innovative, organized, communicative
- Valid driver’s license and vehicle
CarePartners In Your Community
Beyond home health care, we serve through clinics, transitional care, and relief in retirement and shared care settings. Our Community Nursing Services outreach has provided care in underserved regions since 2009.
Accessibility
We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the hiring process.
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Company
CarePartners
Location
, ON, Canada
Country
Canada
Salary
125.000
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