General Manager Sully Station
Job Description
Description
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Exciting and diverse retail leadership opportunity in a dynamic work environment. We offer excellent compensation, healthcare, career growth, paid PTO, no inventory or overnights, and bonus potential. You captain the ship! Lead a team while improving your community.
Essential Competencies
- Develops Direct Reports and Others
- Drives for Results
- Managing Diversity
- Customer Focus
- Building Effective Teams
- Process Management
- Functional and Technical Skills
Key responsibilities and Accountabilities
- Develops, coaches and trains all direct reports in the business unit.
- Creates an atmosphere of ongoing exceptional customer service to internal (associates, peers, other departments) and external customers (donors, shoppers, community partners).
- Manages inventory levels of all merchandise lines and oversees quality of merchandise to the sales floor to optimize revenue generation.
- Monitors and ensures a smooth and effective flow of donations adhering to all published standards, safety, security, and state laws.
- Performs all requested bookkeeping, accounting and reporting requirements on a timely basis to include monitoring time and attendance system and related policies and procedures; surveys; production reports and sales reports.
- Maintains effective email, phone and face to face communication.
- Understands competition in the trading area and is prepared to react to competitive situations.
- Responsible for all presentation standards and merchandising standards on the sales floor.
- Responsible for maintaining a safe environment for costumers & employees. Monitors safety and security procedures and ensures safety procedures are enforced on an ongoing basis.
- Complies with and enforces company policies, standards and values.
- Participates in special projects, attends meetings.
- Performs all other duties as assigned.
Supervisory Responsibility
This position has supervisory responsibility for both retail and production staff, including assistant managers, team leads, and associates.
Required Qualifications
- Proven track record of successful leadership and good judgement, preferably in a retail or similar service oriented business or environment (e.g. military experience).
- High school diploma or equivalent plus three to five years previous management experience in retail or similar service oriented business or environment (e.g. military experience).
- Ability to communicate clearly and effectively in English, both verbally and in writing.
- Basic math and computer skills (ability to create and manipulate spreadsheets understand computerized time and attendance, understand POS systems etc.).
- Must have a personal vehicle to use when making cash deposits from the store.
- Must be willing to work flexible days and hours. Schedule must be flexible to meet the needs of a seven day per week business.
- Proven ability to inspire, coach, train, and develop store team members to consistently provide exceptional customer service and drive for results.
Preferred Qualifications
- Bachelor’s degree in business or related field.
- Previous experience working with the disabled and disadvantaged.
- Fluency in a language other than English
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Non-profit Organizations
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Company
Goodwill of Greater Washington
Location
Centreville-Wareham-Trinity
Country
Canada
Salary
150.000
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