Head of GRM
Job Description
Description
Part of the OPC-GRM KYC teams located in Paris and Singapore, in coordination with Coverage, Support to Front Office teams, and Financial Security, the Head of Domain is responsible for leading KYC analysts and checkers to ensure the efficiency and quality of KYC processing (creations and periodic reviews).
The Head of Domain also manages:
- The local referential for US and related processes within the Data Management unit for US.
- A team under the responsibility of the Head of GRM-Market Data in Paris, responsible for creating bonds, equities, and rates to support CACIB Capital Market activities.
- Participation as a member of the GRM Management Committee.
Main Responsibilities:
Provide Domain Leadership
- Create an environment based on trust, open communication, creativity, and team cohesion.
- Motivate and inspire team members by setting a good example and demonstrating consistent behavior.
- Support the development of team members and address dysfunctional behaviors.
- Foster team consensus and win-win solutions.
- Ensure discussions and decisions are conclusive.
- Maintain healthy team dynamics.
- Encourage creativity, innovation, risk-taking, and continuous improvement.
- Recognize team achievements and outstanding performance.
- Ensure consistency across GRM Hubs in processes, communication, roles, best practices, and cross-functional projects (‘GRM as One’).
- Contribute to transverse initiatives as a member of the GRM Management Committee.
Focus the Team on Tasks and Customer Requirements
- Coordinate with internal customers such as GCO-CLD, front office, and CACIB entities.
- Initiate sub-groups or teams as needed to resolve issues and perform tasks in parallel.
Coordinate Domain Logistics
- Ensure deliverables meet requirements.
- Keep the team focused and on track.
- Work with team leaders and department heads to secure necessary resources.
- Manage and coordinate the budget and forecasts with the Head of GRM.
- Set up meetings with agendas and schedules.
Communicate Team Status and Direction
- Analyze activity reports against plans.
- Inform the department head of progress, issues, and status.
- Serve as the main point of contact for interface and integration issues.
- Escalate unresolved issues.
- Provide guidance based on management directives.
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Company
Crédit Agricole Group
Location
Montreal
Country
Canada
Salary
125.000
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