Infrastructure Integration Specialist 9170-1612
Job Description
Description
Infrastructure Integration Specialist
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Infrastructure Integration Specialist
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HM Note: This hybrid contract role is three (3) days in office. Candidates resume must include first and last name.
Description
Deliverable: KTLO, Data Centre Support, Project Refreshes, Decommissioning (Network or Server), Co-Location Support.
Key Responsibilities:
- Fulfil mandated Data centre availability, reliability, efficiency and uptime service commitments.
- Engaging appropriate internal or external service provider resources, as required, to resolve issues in order to mitigate support failure and interruption to Data centre operations.
- Guiding, monitoring, and coordinating work conducted by internal and external service providers, providing direction on work procedures and ensuring mitigation of adverse impact.
- Maintenance and support of the IT hardware infrastructure at the Data centre’s.
- Analysis and resolution of hardware and server incidents and problems for infrastructure.
- Documentation and implementation of infrastructure Change Requests.
- Updating incident and problem tickets, reporting on incidents, problems, and changes, identification and mitigation of risks to the infrastructure, updating the Configuration Management Database.
- Making Changes and recommendations for enhancing server infrastructure, decommissioning of hardware including servers, storage devices and other relevant components including coordination of disposal.
- Available for on-call support when required.
- Working knowledge of network topology, security architecture, server build, and physical infrastructure, and deployment models.
- Server installation and configuration.
Skills
Experience and Skill Set Requirements
Evaluation Breakdown
- Technical Skills – 30%
Parameters:
- Demonstrated knowledge building IT infrastructure.
- Demonstrated knowledge working with and supporting multiple technical teams.
- Demonstrated knowledge with V-Centre, VMware and building and maintaining virtual servers.
- Demonstrated knowledge building and supporting servers of Windows 2008, 2012, 2016, Solaris, AIX, Mainframe.
- Demonstrated knowledge of networking installation, supporting and configuring network devices (routers, switches, firewalls and load balancers).
- Demonstrated knowledge implementing and supporting security architecture.
- Demonstrated knowledge building and supporting backup infrastructure.
- Demonstrated knowledge installing, configuring, and supporting SAN and Tape Library Infrastructure.
- Demonstrated knowledge of server installation and configuration, and loading of the Operating System including virtual servers.
- Working in an Uptime Tier IV Data Centre – 20%
Parameters:
Demonstrate Knowledge and Skills with regards to the following:
- Knowledge with ITIL concepts and procedures.
- Knowledge with Corporate Change, Incident, Problem, and Release Management.
- Knowledge of Data Centre Protocols and Procedures Guides and working in an Uptime Certified Tier IV & Tier II Data Centre.
- Problem Solving – 15%
Demonstrate Knowledge And Skills With Regards To The Following:
- Knowledge of problem-solving techniques to provide leadership and solutions, which deal with a variety of advanced systems administration, technical, operational and service problems efficiently and effectively (e.g. troubleshooting persistent problems arising from diverse situations).
- Knowledge to fulfil mandated Data Centre availability, reliability, efficiency and uptime service commitments.
- Knowledge for engaging appropriate internal or external service provider resources, as required, to resolve issues in order to mitigate support failure and interruption to Data Centre operations.
- Knowledge of guiding, monitoring, and coordinating work conducted by internal and external service providers, providing direction on work procedures and ensuring mitigation of adverse impact.
- General Skills and Observations – 5%
Demonstrate Knowledge And Skills With Regards To The Following:
- Ability for strong documentation and writing skills.
- Knowledge for providing incident resolution.
- Knowledge of engaging vendors to address incidents/issues.
- Ability of working with and supporting multiple technical teams.
- Knowledge in using Office 365, Remedy/eSMT ticketing system.
Must Have:
- Demonstrated knowledge working with and supporting multiple technical teams.
- Demonstrated knowledge with V-Centre, VMware and building and maintaining virtual servers.
- Demonstrated knowledge building and supporting servers of Windows 2008, 2012, 2016, Solaris, AIX, Mainframe.
- Demonstrated knowledge of networking installation, supporting and configuring network devices (routers, switches, firewalls and load balancers).
- Knowledge of Data Centre Protocols and Procedures Guides and working in an Uptime Certified Tier IV & Tier II Data Centre.
- Knowledge in using Office 365, Remedy/eSMT ticketing system.
- Knowledge for providing incident resolution.
Seniority level
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Seniority level
Entry level
Employment type
-
Employment type
Contract
Job function
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Job function
Information Technology
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Industries
IT Services and IT Consulting
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Company
Foilcon
Location
Toronto
Country
Canada
Salary
125.000
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