Junior IT Business Partner (4 Month Co-op – Hybrid)
Job Description
Description
Jr. IT Business Partner (4 Month Co-op – Hybrid)
Who We Are:
Util-Assist is a leading consulting and services partner to electric, water, and gas utilities across North America. We help utilities navigate digital transformation—empowering them with smart technology, data-driven solutions, and customer-first services. From outage communications to billing support and grid security, we’re reshaping how utilities serve their communities.
At Util-Assist, our people are our power. We foster a flexible, supportive workplace grounded in four core values: Deliver Excellence, Put People First, Do the Right Thing , and Be Humble . Recognized as a Great Place to Work, we offer rewarding, purpose-driven careers where you can grow, innovate, and make a real impact.
Learn more at .
️ The Opportunity:
We are seeking a skilled Jr. IT Business Partner to join our growing Innovation & Technology team! As a Jr. IT Business Partner, you will play a vital role in connecting business needs with IT solutions by gathering requirements, supporting testing, and facilitating communication between teams. They help ensure projects align with business goals and drive process improvements across the organization.
What You’ll be Doing:
- Collaborate with various business units to understand their goals, challenges, and opportunities related to AI solutions
- Support teams by attending interviews, workshops, and process walkthroughs and assist with documenting detailed business requirements
- Act as a liaison between business stakeholders and IT teams to ensure a shared understanding of project objectives.
- Facilitate regular check-ins and feedback loops between business and technical teams.
- Ensure that business input is accurately reflected in technical design and implementation.
- Work closely with IT/AI teams to support the design, development, and testing of Microsoft Agent tools (e.g., Copilot, MS Agents).
- Participate in UAT (User Acceptance Testing) and assist business units in validating that solutions meet their needs.
- Work with PM’s to maintain organized and up-to-date documentation of requirements, decisions, and project progress.
- Stay current with trends in AI, automation, and digital assistants (especially within Microsoft 365 ecosystem).
- Identify opportunities for further AI use cases within the business.
- Proactively suggest enhancements or improvements based on feedback and observations.
What Skills Do You Need:
- Enrolled in Post Secondary education in Computer Science
Why You’ll Love Working at Util-Assist
At Util-Assist, we believe work should empower you—not overwhelm you. Here’s what makes us a great place to grow your career:
- Work-Life Balance : Enjoy a truly flexible work environment with hybrid work arrangements and adaptable hours.
- Summer Hours Program: Flex your schedule to enjoy extra days off from June to August
- Upfront Vacation & Birthday Day Off: Get your full vacation balance at the start of the year and celebrate your birthday your way with a paid day off
- Award-Winning Culture : Be part of a collaborative, inclusive, and growth-focused team that’s proud to be certified as a Great Place to Work four years running.
- Comprehensive Wellness Support: Access a full Employee Assistance Program with mental health resources, Nutritional Health Coaching, a Health Care Spending
Company
Util-Assist Inc.
Location
Newmarket
Country
Canada
Salary
150.000
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