Lead Consultant (Hybrid/Remote)
Job Description
Description
Util-Assist is a leading consulting and services company to electric, water, and gas utilities, with customers throughout Canada and the United States. Utilities today are undergoing an exciting digital transformation; the widespread deployment of smart grid technologies and renewable energy sources is colliding with customer demand for electric vehicles, energy savings, and better customer experiences to produce a dramatic shift in how utilities do business. Util-Assist is at the forefront of that shift.
Our vision is to be the trusted partner in driving digital innovation that reshapes the utility landscape. To bring that vision to life, Util-Assist is leading the way in helping utilities take advantage of the latest developments in utility IT, with growing practices for data analytics and customer experience consulting building on our well-established smart grid procurement and implementation management services. Our managed services division leverages advancements in utility IT systems to deliver a variety of services to utility customers, including outage communications management, managed billing, and AI-enabled substation security monitoring.
Teamwork is key to the success of the Util-Assist family; mutual respect, cooperation, and honesty are hallmarks of our principles. We offer a range of energizing, multi-disciplinary careers in a high-tech industry, with great potential for development and advancement as both the industry and our company continue to grow. Util-Assist’s flexible work environment allows you to choose the work arrangements that make the most sense for you. We will give you the tools and support to succeed in our business, wherever you are.
At Util-Assist, we pride ourselves on cultivating a welcoming, positive, and inclusive workplace. Thanks to our outstanding culture, we are the proud recipients of several national and local awards, including certification as a Great Place to Work (three years running) by Great Place to Work Institute Canada, the Employee Recommended Workplace Award (three years in a row), the York Region Business of the Year award, and the Newmarket Large Business of the Year Award.
Util-Assist is an equal opportunity employer. We are dedicated to providing a barrier-free work environment and ensuring all qualified applicants receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Our commitment to diversity and inclusion is demonstrated through our policies and practices, aligning with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Join us to be a part of a team that values and celebrates diversity, and where your unique contributions can make a significant impact.
The Lead Consultant is responsible for leading the client relationship and working with members of the Consulting Team to provide client support on various projects. The incumbent is the lead consultant on engagements of all sizes and is accountable to ensure project objectives are achieved and consistent with organizational service standards.
What You’ll Do:
- Prepare and deliver presentations in support of our Business Development team to educate clients on our services and solutions and how our organization can assist the client
- Prepare, lead, and validate outcomes of requirements gathering workshops with clients
- Prepare and deliver strategy, technical, and non-technical reports for client engagements
- Participate in discussions with clients on project status
- Provide guidance on subject matter expertise on current technologies in the market that are applicable to the project
- Lead decision analysis discussions with clients as required
- Prepare business cases and budgets for clients as required
- Articulate business needs and describe how technology can improve the client’s business processes
- Provide guidance and recommendations on integrations of client systems, staying aligned with best practices
- Design and document solutions for client engagements and leverage team capabilities as required
- Develop and sustain positive relationships with clients, ensure projects are progressing appropriately, and resolve certain escalated client issues
- Communicate with C-suite level utility or vendor personnel regarding project requirements and status
- Think “out of the box” to propose creative and unique solutions
- Lead contract negotiations and legal discussions regarding contract language within areas of expertise as required
- Oversee and direct the activities of the team and ensure that client deliverables are achieved
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Company
Util-Assist Inc.
Location
Newmarket
Country
Canada
Salary
150.000
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