Manager, Stittsville Travel Store
Job Description
Description
TERM: Full-Time, Permanent
event August 25, 2025 person Permanent map In-Person
Overview
The Manager, Stittsville Travel Store is responsible for overseeing the efficient and effective operation of the CAA Travel Store. Reporting to the Director, Retail and Call Centre Sales, the Manager leads a team of skilled Travel Consultants, North American Travel Consultants, and Member Service Consultants, fostering a culture of excellence and delivering outstanding customer experiences.
The Manager’s primary focus is to promote and sell CAANEO’s comprehensive range of travel, membership, and insurance products, ensuring sales targets are met and exceeded. They play a crucial role in driving revenue growth through strategic planning, sales analysis, and implementation of incentive programs to motivate the team.
The Manager is responsible for team management, training, and development, providing guidance and support to enhance the team’s product knowledge, sales techniques, and customer service skills. They effectively communicate and collaborate with corporate partners in Marketing and Sales to contribute to the success of joint initiatives and marketing campaigns promoting CAANEO’s products.
The Manager maintains compliance with industry regulations, such as TICO and IATA, and ensures PCI DSS compliance to safeguard customer
Company
CAA North & East Ontario
Location
Ottawa
Country
Canada
Salary
100.000
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