National Property Claims Manager – Full Time (Anywhere in Canada)
Job Description
Description
National Property Manager – Full Time, Hybrid (Anywhere in Canada)
Join to apply for the National Property Manager – Full Time, Hybrid (Anywhere in Canada) role at International Programs Group
National Property Manager – Full Time, Hybrid (Anywhere in Canada)
1 week ago Be among the first 25 applicants
Join to apply for the National Property Manager – Full Time, Hybrid (Anywhere in Canada) role at International Programs Group
Get AI-powered advice on this job and more exclusive features.
Company
ClaimsPro LP – International Programs Group
National Property Manager – Full Time, Hybrid (Anywhere in Canada)
International Programs Group (IPG) is an independent Third-Party Administrator which provides claims services for Lloyd’s of London syndicates, domestic insurers, self-insured entities, or organizations with high deductibles or self-insured retention.
Today, IPG works with Canada’s largest network of independent adjusting firms across the country. Operating out of Toronto, Montreal, and Vancouver, each IPG office is staffed with specialized senior examiners and qualified desktop examiners. We have regional expertise and are licensed in all Canadian provinces.
We are currently seeking a National Property Manager to join our team. The successful candidate will enjoy a hybrid working environment.
Role Responsibilities
- Provide technical direction to property adjusters regarding file handling; directing the investigation, negotiation and settlement of claims
- Ensure quality standards are met through the review and analysis of quality assurance reviews
- Provide file review feedback and file direction on file completion as required
- In preparation for QA file reviews, review billings and fees in accordance with client billing expectations and corporate standards
- Handle insured and client complaints, monitor and ensure resolutions reached
- Review, analyze, revise, and sign adjuster’s reports, ensuring compliance/accuracy and efficiency
- Review fees for accuracy and quality
- Acts in a consultative and advisory capacity on claims matters and technical issues such as: coverage analysis, investigation, policy interpretation, settlement negotiation, and reserve establishment for claims
- Provides file review feedback and in some cases direction on file completion
- Coach, mentor and train junior adjusters and new hires
- Prepare and discuss performance reviews with staff members
- Provides guidance and feedback regarding performance
- Support technical training and other development requirements
- Coordinate and facilitate staff meeting on a regular basis
- In conjunction with the Licensing Officer, monitor and track licensing status/issues with FSCO and manage criteria for all direct reports
- Monitor and assess resources (capacity) vs. volume in conjunction with management team
- Support and participate in the recruitment and selection of staff
- Participate in business development objectives as set out by the Corporation
- Manage file pending to support production expectations as agreed with management. Percentage of time will vary depending on management responsibilities.
- Support the
Company
International Programs Group
Location
Toronto
Country
Canada
Salary
125.000
URL