Principal Consultant, Service Now

September 5, 2025

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Job Description

Description

Job Description – Principal Consultant, Service Now (ITO )

Ready to build the future with AI?
At Genpact, we lead in AI and digital innovation, helping global enterprises transform and grow through advanced technology solutions, including our industry-first AI Gigafactory.

If you thrive in a fast-paced, innovative environment and are passionate about building and deploying AI solutions, this is your moment.

Genpact (NYSE: G) is a global leader in technology services and solutions, delivering value through deep business knowledge, operational excellence, and cutting-edge technology. Learn more at genpact.com and on LinkedIn, YouTube, Facebook, and X.

We are inviting applications for the role of Principal Consultant, Service Now. In this role, you will be responsible for coding, testing, and delivering high-quality solutions, with a willingness to learn new technologies.

Responsibilities

  1. Design, develop, and manage our Snowflake data warehouse.
  2. Establish best practices for the efficient use of Snowflake with tools like Airflow, DBT, and Spark.
  3. Assist with testing and deploying data pipelines using standard frameworks and CI/CD tools.
  4. Monitor query and data load performance, performing tuning as needed.
  5. Support QA & UAT phases to confirm issues and determine root causes and resolutions.

Qualifications we seek in you!

Minimum Qualifications

  • BE/B Tech/MCA
  • Excellent communication skills

Preferred Qualifications/Skills

  • Experience as a software developer and in ServiceNow development
  • Knowledge of database development, software architecture, data structures, algorithms, and SDLC
  • Ability to gather requirements and create solutions independently
  • Effective communication across time zones
  • Experience with agile practices, data modeling in ServiceNow, and working with ITAM and Snowflake
  • Experience with ServiceNow implementations in complex environments

Why join Genpact?

  • Lead AI-first transformation and build industry-redefining AI solutions
  • Make an impact by solving meaningful business challenges
  • Accelerate your career with training, mentorship, and certifications
  • Learn from top engineers and data scientists
  • Work in an environment committed to ethical AI and values-driven culture

Join our team of 140,000+ innovators and shape the future. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer. We do not charge fees for job applications, and beware of scams asking for

Company

Genpact

Location

Montreal

Country

Canada

Salary

150.000

URL

https://en-ca.whatjobs.com/coopob__cpl___291_2629514__3337?utm_source=3337&utm_medium=feed&keyword=Principal-Consultant-Service&location=Montreal&geoID=3824