Risk Management Services Manager
Job Description
Description
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CyberClan is seeking a Risk Management Services (RMS) Manager to oversee the execution and
coordination of Risk Management and Governance, Risk & Compliance (GRC) service lines. This
includes the delivery of cybersecurity assessments, vCISO services, compliance audits, policy
development, and security awareness programs. The RMS Manager will supervise a team of risk
professionals, maintain client relationships, and ensure timely, high-quality service delivery across
multiple global accounts. This role is ideal for a hands-on, client-facing professional who can manage multiple projects, mentor junior staff, and contribute to continuous improvement of CyberClan’s RMS capabilities.
Key Responsibilities
Service Management & Delivery
- Manage the execution of RMS services including cyber risk assessments, compliance audits, gap analyses, and vCISO support engagements.
- Coordinate internal resources and assign tasks to ensure on-time delivery of client deliverables.
- Monitor project progress, adjust plans as needed, and escalate issues to the Head of RMS.
- Ensure documentation of security controls, audit findings, and risk reports is accurate, client ready, and delivered on schedule.
- Supervise and guide RMS analysts and consultants during assessments, documentation, and remediation planning.
- Provide mentorship and support for technical and professional development.
- Ensure effective communication and collaboration across RMS team members.
- Client Engagement & Communication
- Serve as the primary point of contact for RMS clients, ensuring expectations are met and feedback is addressed promptly.
- Conduct regular status meetings, prepare reports, and communicate project updates to clients
- and internal leadership.
- Respond to client questions related to assessments, compliance standards, risk mitigation, and evidence documentation.
Compliance & Risk Activities
- Support the delivery of compliance assessments (e.g., ISO 27001, SOC2, NIST, PCI, GDPR, CMMC).
- Assist clients with implementing risk treatment plans, developing security policies, and identifying control gaps.
- Conduct vendor risk assessments, data privacy impact assessments, and security awareness training where applicable.
- Participate in security audits and coordinate evidence collection with clients and external auditors.
- Internal Collaboration & Process Improvement
- Work with the SLT to improve RMS workflows, templates, and delivery methodologies.
- Contribute to the development of RMS knowledge base, checklists, and process documentation.
- Maintain accurate records of client projects, risk registers, and service metrics. Sales & Pre-Sales Support
- Assist the sales team in responding to client RFPs, security questionnaires, and pre-sales technical inquiries.
- Participate in client scoping calls to define RMS needs and provide accurate effort estimates.
Required Qualifications
- Education: B.S. in Computer Science, Engineering, Cybersecurity, or related field.
- Experience: Minimum 5–7 years of experience in cybersecurity, risk management, or information security audit.
- Strong understanding of cybersecurity frameworks and compliance standards including ISO 27001, NIST CSF, SOC2, PCI-DSS, CMMC, GDPR.
- Experience leading client-facing engagements and delivering assessments, audits, and remediation plans
Preferred Skills and Certifications
- Experience conducting penetration testing, vulnerability assessments, and tabletop exercises in enterprise environments.
- Strong familiarity with cloud security controls and compliance requirements across leading platforms such as:
- Amazon Web Services (AWS) – AWS Certified Security – Specialty, AWS Certified
- Solutions Architect
- Google Cloud Platform (GCP) – Google Professional Cloud Security Engineer
- Proficiency in using GRC and risk assessment platforms and tools (e.g., ServiceNow GRC, Archer, LogicGate, or similar).
- Strong knowledge of Zero Trust principles, secure architecture, and cloud-native threat detection.
- Excellent communication, project coordination, and presentation skills for client-facing interactions.
- Experience delivering training and awareness sessions, including simulated incident response and regulatory audit preparedness.
Preferred industry certifications (one or more of the following):
- CISSP – Certified Information Systems Security Professional
- CISA – Certified Information Systems Auditor
- CISM – Certified Information Security Manager
- OSCP / OSWE – Offensive Security Certified Professional / Expert
- CEH – Certified Ethical Hacker
- ISO 27001 Lead Auditor or Implementer
Additional Requirements
- Legally authorized to work in Canada.
- Availability to work after-hours or weekends as needed to support client engagements or
- escalations.
Job Type
Full-time/Exempt
Location
100% Telecommuting
% of Travel Required
Up to 50%
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer
CyberClan is an equal opportunity employer. All applicants will be considered for employmentCyberClan is an equal opportunity employer. All applicants will be considered for employment
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology and Management
-
Industries
Computer and Network Security
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Company
CyberClan
Location
, , Canada
Country
Canada
Salary
100.000
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