SAP ISU/ICM Consultant
Job Description
Description
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Senior Technical Recruiter & Talent Acquisition Specialist, CHRL Candidate
Position: SAP IS-U / ICM Consultant
Experience Level: 4–6 Years
Location: Canada
We are looking for a talented SAP Consultant with experience in either SAP IS-U or Investigative Case Management (ICM) to support our utility business operations. The successful candidate will play a key role in designing, configuring, and optimizing case management workflows to address customer issues, detect fraud, and ensure compliance with regulatory standards.
Key Responsibilities:
- Workflow Optimization: Design and implement efficient case management processes to streamline issue resolution and improve operational performance.
- Fraud Detection & Prevention: Develop investigative strategies to identify and mitigate fraudulent activities, protecting company assets.
- Regulatory Compliance: Ensure case management practices align with evolving regulatory requirements to reduce legal and financial risks.
- System Utilization: Leverage expertise in SAP IS-U or ICM to maximize system capabilities and enhance return on technology investments.
Required Skills & Qualifications:
- 4–6 years of experience with SAP IS-U or SAP ICM modules.
- Strong understanding of utility industry processes and case management best practices.
- Experience in workflow design, fraud mitigation, and compliance integration.
- Excellent analytical, communication, and problem-solving skills.
Seniority level
- Mid-Senior level
Employment type
- Contract
Job function
- Information Technology
Industries
- IT Services and IT Consulting
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Company
Akkodis
Location
, , Canada
Country
Canada
Salary
100.000
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