Senior Manager, Client Experience Strategy
Job Description
Description
Senior Manager, Client Experience Strategy
Join to apply for the Senior Manager, Client Experience Strategy role at Scotiabank
Senior Manager, Client Experience Strategy
Join to apply for the Senior Manager, Client Experience Strategy role at Scotiabank
Requisition ID:
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Introduction Paragraph
We are on a mission to transform our client experience function into a key value driver for Scotiabank. The Client Experience Office is pivotal in driving growth and retention by delivering exceptional client experiences that build confidence at every stage of the client journey. Both client and employee satisfaction are at the heart of what we do. Our goal is to demonstrate true client obsession. As a Senior Manager, Client Experience Strategist, you will play an active role in the team focusing on creating and driving global best practice. You will work closely with the Director, Experience Design Strategy & Insights to contribute to the long-term Canadian Banking client strategy, proactively collaborating with Channel and Product leaders, Marketing, and other key stakeholders to deliver great experiences that fuel market growth.
Is This Role Right for You? In this role, you will:
- Support the development and lead components of the CX Strategy implementation to deepen client relationships and leverage broader
Company
Scotiabank
Location
Toronto
Country
Canada
Salary
150.000
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