Job Description
Description
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Department: Member Experience and Pension Operations
Type: 2-year contract with the possibility of permanent conversion.
Location: Toronto
Posting Date: August 21st, 2025
At OPTrust, paying pensions today, preserving pensions for tomorrow is our mission and business.
When you choose OPTrust, you join a team of smart, talented people who fuel our success and have a passion for pensions. Everyone at OPTrust – from London, Toronto, and Sydney – makes a meaningful impact, our environment is fast paced, but we find time to have fun and give back to the community as well. Our strength resides in our team members with different backgrounds and perspectives creating an inclusive and fulfilling place to work for everyone.
What OPTrust Offers You
- Unique culture rooted in our core values – collaboration and teamwork, integrity, respect, flexibility, excellence and continuous improvement.
- A purpose-driven environment where we all work towards the common goal of paying pensions today and preserving pensions for tomorrow.
- A flexible, hybrid work model.
- Benefits package after six months of consecutive employment.
- Optional membership in our world-class defined benefit pension plan.
- A dedicated inclusion, diversity and equity strategy with meaningful opportunities to participate, including our employee-led resource groups.
If you strive for excellence and continuous improvement, value a collaborative and flexible team culture, and approach everything with integrity and respect, then we invite you to apply to join our team!
About the Role
This role is responsible for overseeing key work processes, driving innovation, and delivering actionable business intelligence and inventory management support for the Member Experience and Pension Operations departments. The incumbent will work with complex datasets extracting, transforming, organizing, and translating raw data into actionable insight, data workflows, and work-inventory management tools to help the department maintain service levels, productivity, and operational standards. This role also develops and oversees the execution of training programs, detects, recommends, and implements solutions to complex data integrity and pension administration issues with employers, internal business support partners, and developers.
What You’ll Do
- Establish and coordinate internal work processes, procedures, and controls related to the cycle of data interfaces and reconciliation, benefits statements, and various standard reporting requirements.
- Build, prepare, and deliver statistical reports and visual presentations that highlight key findings, trends, and recommendations for business process reviews and ongoing data management activities.
- Leverage data to drive strategic decision-making, develop predictive models, and uncover insights that support business goals. Collaborate with cross-functional teams to solve business problems and deliver impactful, data-driven solutions.
- Ensure data quality, integrity, and governance best practices are followed
- Responsible for ensuring service transactions are managed appropriately, in compliance, service requirements are met, and all supporting documentation is maintained.
- Provides technical information and guidance on matters such as pension legislation, reciprocal
Company
OPTrust
Location
Toronto
Country
Canada
Salary
100.000
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