Job Description
Description
Senior ServiceNow Architect – Contract – (6 months)
Applications Services Ottawa, Ontario Contract Feb 21, 2025
About Us: DLS Technology Corporation (DLS) is a leading provider of innovative technology solutions. We are committed to delivering exceptional service and value to our clients. We are currently seeking a talented and experienced ServiceNow Architect who is an independent consultant to join our dynamic team for a 6 months long project. DLS has a client who is looking for a certified ServiceNow Architect to perform the duties as outlined below.
Who You Are: The ServiceNow Architect will be responsible for designing, implementing, and maintaining ServiceNow solutions that meet the needs of our client. This role requires a deep understanding of the ServiceNow platform, including its capabilities, limitations, and best practices. The ideal candidate will have a strong background in IT service management (ITSM) and a proven track record of successfully delivering ServiceNow projects. ServiceNow certifications are a definite asset. This is a full-time contract for approximately 6 months. The work can be done remotely; however, the client will require the work to be performed in Canada. The successful candidate will be required to pass a criminal background check.
Key Responsibilities:
- Design and architect ServiceNow solutions to meet client requirements.
- Lead the implementation and configuration of ServiceNow modules, including ITSM, ITOM, ITBM, HRSD, and others.
- Collaborate with stakeholders to gather and analyze business requirements.
- Develop and maintain technical documentation, including architecture diagrams, design specifications, and user guides.
- Provide technical leadership and guidance to development teams.
- Ensure the scalability, reliability, and performance of ServiceNow solutions.
- Stay current with ServiceNow updates, new features, and best practices.
- Conduct code reviews and ensure adherence to coding standards.
- Troubleshoot and resolve technical issues related to the ServiceNow platform.
- Mentor and train junior team members on ServiceNow best practices and development techniques.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of 7 years of experience working with the ServiceNow platform.
- ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications are required. Other recognized ServiceNow product certifications would be a definite asset.
- Strong understanding of ITSM processes and best practices.
- Experience with ServiceNow scripting, including JavaScript, Glide API, and Business Rules.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Experience with Agile development methodologies is a plus.
Other Requirements of Role:
- Must have a clear criminal background.
- Must perform work in Canada.
Nice to Have: ServiceNow Certified Technical Architect or Certified Master Architect certifications.
How to apply: Respond with your resume and per diem expectations to OR apply directly via the link on this posting.
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Company
Dls Technology Corporation
Location
Ottawa
Country
Canada
Salary
100.000
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