ServiceNow Business Process Consultant
Job Description
Description
Alldus is hiring on behalf of a leading Canadian organization for an experienced ServiceNow Business Process Consultantwith deep expertise in Customer Service Management. This is a high-impact opportunity to help optimize customer service and field service workflows on the ServiceNow platform across Canada.
Responsibilities:
- Analyze Canadian business requirements and translate them into optimized ServiceNow CSM workflows.
- Partner with stakeholders nationwide to streamline and improve field service operations.
- Develop detailed process maps, documentation, and functional specifications.
- Recommend strategic ServiceNow CSM configurations and automation approaches.
- Support change management initiatives, including end-user training and knowledge
Company
Alldus
Location
, , Canada
Country
Canada
Salary
100.000
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