Systems Infrastructure Manager
Job Description
Description
Opportunity:
The role of Manager, Cloud & DevOps Platform Support involves leading a team of senior technical professionals in the support and maintenance of Cloud & DevOps Platforms.
Location: The position is based in Toronto, with a hybrid work model.
Reporting Relationship: The position reports to the Director of Cloud Infrastructure Architecture & Engineering.
What You’ll Do:
- Oversee and manage a team of system engineers in charge of the daily operations and support of Cloud & DevOps Platforms, including hiring, coaching, mentoring, providing feedback, and hands-on career development.
- Offer technical support and coordination for escalated incidents and problems from DevOps engineering and SRE teams.
- Lead delivery and/or participate in projects alongside business, architecture, and development teams to implement and manage infrastructure technologies and solutions.
- Foster talent growth and development, creating teams and a collaborative engineering culture aligned with company values.
- Provide guidance and support for escalated incidents and problems.
- Promote and implement modern, Agile software development practices and core DevOps behaviors to effect change across development and infrastructure teams.
What You Bring:
- A Bachelor’s degree in software development or computer engineering, or equivalent work experience.
- At least 5 years of practical hands-on technical experience combined with strong management skills.
- A minimum of 5 years managerial experience in leading platform support (DevOps/SRE) teams.
- Demonstrated ability to establish and maintain metrics-based process improvements.
- Comprehensive DevOps skills, including proven hands-on experience with source, artifact, orchestration, configuration, and secret management in concert with CI/CD pipelines.
- Experience in implementing and using Infrastructure and Configuration as Code in CI/CD and GitOps automations.
- Knowledge in managing Cloud Infrastructure and Application Monitoring/Logging solutions (preferred).
- Practical experience in Public/Private Cloud Computing and CaaS (Containers as a Service) with Kubernetes/Docker.
- Experience in cross-functional teams using Agile methodology, including SCRUM and KANBAN.
- Proficiency in
Company
Targeted Talent
Location
Toronto
Country
Canada
Salary
100.000
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